privacy policy

Privacy Policy – Kazhi Application

Last updated: November 30, 2025

Kazhi ("we", "our", or "us") operates the Kazhi Delivery Driver app and the Kazhi Shop app (collectively, "the Applications"). This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, phone number, password, shop details (for shop users).
  • Location Data: Real-time location for delivery drivers in order to provide accurate delivery tracking.
  • Order Information: Orders sent, received, or delivered.
  • Device Information: App version, device type, and usage information.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Kazhi delivery services
  • Communicate with drivers and shop owners
  • Show real-time delivery updates
  • Maintain account and order history
  • Improve app performance and customer support

3. Sharing of Information

We do not share your personal information with third parties except:

  • With delivery drivers and shops for order processing
  • When required by law
  • With trusted service providers who help operate our system

4. Location Data

Driver location is used only for:

  • Assigning deliveries
  • Tracking order progress
  • Ensuring accurate pick-up and drop-off

Location data is not shared or used for any other purpose.

5. Data Security

We implement technical and administrative safeguards to protect your data. However, no system is 100% secure, and users are encouraged to keep their login information safe.

6. Your Rights

You may request:

  • To update or correct personal information
  • To delete your account
  • To access your data

Contact us at: info@kazhidelivery.com

7. Changes to This Policy

We may update this Privacy Policy. Changes will be visible in the app or on our website.

8. Contact Us

If you have any questions, contact us at:

Email: info@kazhidelivery.com

Phone: 0770 224 8595

Company Name: Kazhi

Location: Kurdistan Region, Iraq